Privacy Policy
Privacy Policy

Privacy Policy for iUpcycle.com

Last Updated: June 29, 2025

Your privacy is critically important to us. This Privacy Policy describes how iUpcycle.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from iUpcycle.com (the "Website").

By accessing or using the Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

1. Information We Collect

We collect various types of information for various purposes to provide and improve our service to you.

a. Personal Information (Directly Provided by You): When you create an account, upload content, or interact with our Website, we may collect personally identifiable information, including but not limited to:

  • Contact Information: Name, email address, password.
  • Profile Information: Any additional information you choose to provide in your public profile (e.g., bio, website link).
  • Communications: Records of your correspondence with us (e.g., support emails, feedback).

b. User-Generated Content (UGC): When you upload or post content to the Website, such as:

  • Videos
  • Images
  • Articles/Text posts
  • Notes
  • Links to other videos/content This content, along with any metadata associated with it (e.g., timestamps, location if enabled), is collected and stored by us. Please remember that content you post publicly on the Website may be viewable by other users and the general public.

c. Usage Data (Automatically Collected): We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device ("Usage Data"). This Usage Data may include:

  • Your computer's Internet Protocol (IP) address
  • Browser type and version
  • The pages of our Website that you visit
  • The time and date of your visit
  • The time spent on those pages
  • Unique device identifiers
  • Other diagnostic data

d. Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

  • Cookies: Small files placed on your device. They are used to remember your preferences, login status, and for analytical purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
  • Other Tracking Technologies: Beacons, tags, and scripts are used to collect and track information and to improve and analyze our service.

2. How We Use Your Information

We use the collected data for various purposes, primarily to provide and improve our services:

  • To Provide and Maintain the Website: Including monitoring the usage of our Website.
  • To Manage Your Account: To manage your registration as a user of the Website. The Personal Data you provide can give you access to different functionalities of the Website that are available to you as a registered user.
  • To Provide and Manage UGC: To allow you to upload, share, display, and interact with your and other users' content on the Website.
  • To Improve Our Website: To understand how our users interact with the Website, identify popular content, and improve user experience and functionality.
  • To Communicate with You: To send you updates, security alerts, and administrative messages.
  • To Personalize Your Experience: To tailor content and features to your interests.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues or illegal activities.
  • For Analytics and Research: To analyze trends, administer the Website, track users' movements around the Website, and gather demographic information.
  • To Comply with Legal Obligations: To meet legal requirements and comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information in the following situations:

  • With Other Users: When you post UGC, it is visible to other users of the Website and may be publicly accessible. This includes your username and any information you include in your public profile.
  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., hosting, data analysis, email delivery, customer support). These parties are bound by confidentiality obligations and are only permitted to use your information for the purposes for which it was shared.
  • For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, tax, or accounting purposes). We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

5. Data Security

The security of your data is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights (Under Singapore's PDPA)

In accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore, you have certain rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data that we hold.
  • Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Withdrawal of Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal data at any time, subject to any legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect your ability to use certain features of the Website.
  • Right to Erasure/Deletion: In certain circumstances, you may have the right to request the deletion of your personal data.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with the PDPA.

7. Children's Privacy

Our Website is not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@iupcycle.com